Quotations Prices quoted exclude V.A.T. Quotations remain valid for one month from the quotation date unless otherwise agreed.
Ordering When ordering against a written or e-mail quotation, please give the relevant reference number. Orders will be priced and confirmed in writing, fax or email.
Delivery Delivery charge will be based on the value of the order, but we endeavour to keep it to the minimum charge of £65. Although we shall always endeavour to meet the client's delivery requirements, there cannot be an obligation to deliver trees and shrubs by any specific date. We reserve the right to invoice up to 100% of the value of goods reserved but not called for within the scheduled time of supply.
Invoicing VAT will be charged on all items at the prevailing rate. Our VAT registration number is GB 613 7265 50. Payment Customers with an agreed credit account: Payment for all goods invoiced is due 30 days from the date of supply, unless otherwise agreed. All new customers without an agreed credit account will be invoiced on a proforma basis, payment to be made in full prior to delivery. The customer agrees to make known in writing to us any comments, complaints or other lawful objections which may delay payment within 7 days of receipt of invoice. We will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if payment is not received in accordance with our terms. Credit limits will be applied to all accounts. It is the policy of the company to take immediate legal action to recover debts and associated costs incurred due to dishonoured cheques accepted in good faith for payment of goods. We accept payment by Debit/Credit Card, cheque and BACS.
Warranty The risk in the goods shall pass to the customer upon delivery. It is the customer’s responsibility not to neglect or mistreat goods supplied. At the time of supply it is the client's duty to check that the plants comply in all respects with the contract and that there are no apparent shortages. Any queries or complaints arising must be notified to the Company in writing within seven days of the receipt of goods. Whilst every care is used to supply stocks of highest quality true to name, no warranty expressed or implied is given as to description, productiveness or any other matter, and we cannot be responsible for failures. All orders are executed on these conditions only.
No responsibility can be taken by us for plant failure due to lack of watering or over watering
Trade References New customers are requested to complete our Credit Application Form and sign that they or their representative have read these Terms & Conditions. It is the customer's sole responsibility to make themselves familiar with our terms and conditions
Cancellations The Company has the right to suspend or terminate an order if that client: a) exceeds his mutually agreed credit limit or b) is in breach of contract on any other contract with the Company. c) Cancellations must be notified within 48 hours to avoid incurring a £50 administration fee